0.1 The Terms & Conditions can be supplied in writing upon request.

0.2 These terms & conditions constitute a valid and binding agreement between Webxtra and you, the client, for any services provided or work ordered. By appointing Webxtra, you and your respective parties are bound to all of the terms and conditions herein.

0.3 Webxtra will carry out work only where an agreement is provided either by email, telephone, mail or fax. An ‘order’ is deemed to be a written or verbal contract between Webxtra and the client, this includes telephone and email agreements.


As used herein and throughout this Agreement.

1.1 Agreement means the entire content of this Basic Terms and Conditions document, the Proposal document(s), together with any other Supplements designated below, schedules or attachments hereto.

1.2 Client Content means all materials, information, photography, writings and other creative content provided by The Client for use in the preparation of and/or incorporation in the Deliverables.

1.3 Copyrights means the property rights in original works of authorship, expressed in a tangible medium of expression, as defined and enforceable under U.K. Copyright Law.

1.4 Deliverables means the services and work product specified in the Proposal to be delivered by Webxtra to The Client, in the form and media specified in the Proposal.

1.5 Designer Tools means all design tools developed and/or utilised by Webxtra in performing the Services, including without limitation pre-existing and newly developed software including source code, Web authoring tools, type fonts, and application tools, together with any other software, or other inventions whether or not patentable, and general non-copyrightable concepts such as Web site design, architecture, layout, navigational and functional elements.

1.6 The Client means the company or individual who has agreed to take out work with Webxtra.

1.7 Final Art means all creative content developed or created by Webxtra, or commissioned by Webxtra, exclusively for the Project and incorporated into and delivered as part of the Final Deliverables, including and by way of example, not limitation, any and all visual designs, visual elements, graphic design, illustration, photography, animation, sounds, typographic treatments and text, modifications to The Client Content, and Webxtra’s selection, arrangement and coordination of such elements together with The Client Content and/or Third Party Materials.

1.8 Final Deliverables means the final versions of Deliverables provided by Webxtra and accepted by The Client.

1.9 Preliminary Works means all artwork including, but not limited to, concepts, sketches, visual presentations, or other alternate or preliminary designs and documents developed by Webxtra and which may or may not be shown and or delivered to The Client for consideration but do not form part of the Final Art.

1.10 Project means the scope and purpose of the The Client’s identified usage of the work product as described in the Proposal.

1.11 Services means domian registration, website hosting and all services and the work product to be provided to The Client by Webxtra as described and otherwise further defined in the Proposal.

1.12 Third Party Materials means proprietary third party materials which are incorporated into the Final Deliverables, including without limitation stock photography or illustration.

1.13 Trademarks means trade names, words, symbols, designs, logos or other devices or designs used in the Final Deliverables to designate the origin or source of the goods or services of The Client.


The terms of the Proposal shall be effective for 14 days after presentation to The Client. In the event this Agreement is not executed by The Client within the time identified, the Proposal, together with any quotations, related terms and conditions and deliverables, may be subject to amendment, change or substitution.


3.1 Fees. In consideration of the Services to be performed by Webxtra, The Client shall pay to Webxtra fees in the amounts and according to the payment schedule set forth in the Proposal, and all applicable sales, use or value added taxes, even if calculated or assessed subsequent to the payment schedule.

3.2 Additional Costs. The Project pricing includes Webxtra’s fee only. Any and all outside costs including, but not limited to, equipment rental, photographer’s costs and fees, photography and/or artwork licenses, prototype production costs, talent fees, music licenses, and online access or hosting fees, will be billed to The Client unless specifically otherwise provided for in the Proposal.

3.3 Invoices. All invoices are payable within 14 days of receipt. For new clients or those overseas Webxtra reserves the right to invoice with a payable period of 14 days. A 1.5% monthly service charge is payable on all overdue balances. Payments will be credited first to late payment charges and next to the unpaid balance. The Client shall be responsible for all collection or legal fees necessitated by late or default in payment. Webxtra reserves the right to withhold delivery and any transfer of ownership of any current work if accounts are not current or overdue invoices are not paid in full. All grants of any license to use or transfer of ownership of any intellectual property rights under this Agreement are conditioned upon receipt of payment in full which shall be inclusive of any and all outstanding Additional Costs, Taxes, Expenses, and Fees, Charges or the costs of Changes.

3.4 Project End. All deliverables shall be deemed complete once The Client has signed off the work or indicated satisfaction either verbally, in writing, via e-mail, post or other methods. If The Client fails to communicate with Webxtra for a period of more than 30 days without explanation, the project shall be deemed satisfactory and complete.


4.1 General Changes. Unless otherwise provided in the Proposal, and except as otherwise provided for herein, The Client shall pay additional charges for changes requested by The Client which are outside the scope of the Services on a time and materials basis, at Webxtra’s standard hourly rate of £50 per hour. Such charges shall be in addition to all other amounts payable under the Proposal, despite any maximum budget, contract price or final price identified therein. Webxtra may extend or modify any delivery schedule or deadlines in the Proposal and Deliverables as may be required by such Changes.

4.2 Substantive Changes. If The Client requests or instructs Changes that amount to a revision in or near excess of fifty percent (50%) of the time required to produce the Deliverables, and or the value or scope of the Services, Webxtra shall be entitled to submit a new and separate Proposal to The Client for approval. Work shall not begin on the revised services until agreed either verbally, in writing, via e-mail, post or other methods and, if required, any additional retainer fees are received by Webxtra.

4.3 Timing. Webxtra will prioritize performance of the Services as may be necessary or as identified in the Proposal, and will undertake commercially reasonable efforts to perform the Services within the time(s) identified in the Proposal. The Client agrees to review Deliverables within the time identified for such reviews and to promptly either, (i) Approve the Deliverables in writing or (ii) provide written comments and/or corrections sufficient to identify the The Client’s concerns, objections or corrections to Webxtra. Webxtra shall be entitled to request written clarification of any concern, objection or correction. The Client acknowledges and agrees that Webxtra’s ability to meet any and all schedules is entirely dependent upon The Client’s prompt performance of its obligations to provide materials and written approvals and/or instructions pursuant to the Proposal and that any delays in The Client’s performance or Changes in the Services or Deliverables requested by The Client may delay delivery of the Deliverables. Any such delay caused by The Client shall not constitute a breach of any term, condition or Webxtra’s obligations under this Agreement.

4.4 Testing and Acceptance. Webxtra will exercise commercially reasonable efforts to test Deliverables requiring testing and to make all necessary corrections prior to providing Deliverables to The Client. The Client, within five (5) business days of receipt of each Deliverable, shall notify Webxtra, in writing, of any failure of such Deliverable to comply with the specifications set forth in the Proposal, or of any other objections, corrections, changes or amendments The Client wishes made to such Deliverable. Any such written notice shall be sufficient to identify with clarity any objection, correction or change or amendment, and Webxtra will undertake to make the same in a commercially timely manner. Any and all objections, corrections, changes or amendments shall be subject to the terms and conditions of this Agreement. In the absence of such notice from The Client, the Deliverable shall be deemed accepted.


5.1 We make no representation that the domain name you wish to register is capable of being registered by or for you or that it will be registered in your name. You should therefore not assume registration of your requested domain name(s) until you have been notified that it has or they have been registered. Any action taken by you before such notification is at your risk.

5.2 The registration and use of your domain name is subject to the terms and conditions of use applied by the relevant naming authority; you shall ensure that you are aware of those terms and conditions and that you comply with them. You shall have no right to bring claim against us in respect of refusal to register a domain name or cancellation of the domain name by the relevant naming authority.

5.3 We shall have no liability in respect of the use by you of any domain name; any dispute between you and any other person must be resolved between the parties concerned in such dispute. If any such dispute arises, we shall be entitled, at our discretion and without giving any reason, to withhold, suspend or cancel the domain name. We shall also be entitled to make representations to the relevant naming authority but will not be obliged to take part in any such dispute.


6.1( a) Webxtra Design will endeavor to ensure that any developed/designed website or application will function correctly on the server it is initially installed in and that it will function correctly when viewed with the current leading browsers. Webxtra can offer no guarantees of correct function with all browser software.

6.1 (b) The client is expected to test fully any application or programming relating to a website developed by Webxtra before being made generally available for use. Where “bugs”, errors or other issues are found after the site is live, Webxtra will endeavor (but is not obliged to) to correct these issues to meet the standards of function outlined in the brief

6.1 (c) Database, Application and E-Commerce Development - Webxtra cannot take responsibility for any losses incurred by the use of any software created for the client. Whilst every care has been taken to ensure products are problem free and accurate, the ultimate responsibility lies with the client in ensuring that all software is functioning correctly before use.

6.2 We make no representation and give no warranty as to the accuracy or quality of information received by any person via the Server and we shall have no liability for any loss or damage to any data stored on the Server.

6.3 You shall keep secure any identification, password and other confidential information relating to your account and shall notify us immediately of any known or suspected unauthorised use of your account or breach of security, including loss, theft or unauthorised disclosure of your password or other security information.

6.4You shall procure that all mail is sent in accordance with applicable legislation (including data protection legislation) and in a secure manner.

6.5 While we will use every reasonable endeavour to ensure the integrity and security of the Server, we do not guarantee that the Server will be free from unauthorised users or hackers and we shall be under no liability for non-receipt of misrouting of e-mail or for any other failure of e-mail.

6.6 Where applications or websites are developed on servers not recommended by Webxtra, the client is expected to provide or seek any information, additional software, support or co-operation pertaining to the server required in order for the application to be correctly developed. Where large applications are to be developed, it is the client's responsibility to provide a suitable testing environment which is identical to the final production environment.

7. Webxtra will use all reasonable endeavours to provide a reliable hosting service, however it is not practicable to provide such a service free of faults and Webxtra does not undertake to do so. In the event of a fault in service, you must report the fault by telephone or electronic mail to Webxtra. Upon receipt of the fault report, Webxtra will take all proper steps without undue delay to correct the fault. Webxtra shall not, in any event, be liable for the interruptions of Service or downtime of a Server.

7.1 Webxtra shall be permitted to engage and/or use third party service providers as independent contractors in connection with the hosting services.

7.2 Webxtra may:

  • temporarily suspend for the purpose of repair, maintenance or improvement, part or all of Webxtra, generally without notice.
  • give or update instructions regarding the use of the hosting service which in Webxtra's reasonable opinion is necessary in the interests of safety, or to maintain or improve the quality of service to Webxtra's customers and any such instructions shall whilst they are in force, be deemed to form part of this Contract,
  • vary the technical specification of the website or hosting service for operational reasons. Webxtra undertakes to use reasonable endeavours to restore the webiste and/or hosting service as soon as practicable after any such suspension.


The Client acknowledges that it shall be responsible for performing the following in a reasonable and timely manner: (a) Coordination of any decision-making with parties other than Webxtra;(b) Provision of The Client Content in a form suitable for reproduction or incorporation into the Deliverables without further preparation, unless otherwise expressly provided in the Proposal; (c) Final proofreading. In the event that The Client has approved Deliverables but errors, such as, by way of example, not limitation, typographic errors or misspellings, remain in the finished product; The Client shall incur the cost of correcting such errors.


Webxtra retains the right to reproduce, publish and display the Deliverables in Webxtra’s portfolios and Web sites, and in galleries, design periodicals and other media or exhibits for the purposes of recognition of creative excellence or professional advancement, and to be credited with authorship of the Deliverables in connection with such uses. Either party, subject to the other’s reasonable approval, may describe its role in relation to the Project and, if applicable, the services provided to the other party on its Web site and in other promotional materials, and, if not expressly objected to, include a link to the other party’s Web site.


Each party acknowledges that in connection with this Agreement it may receive certain confidential or proprietary technical and business information and materials of the other party, including without limitation Preliminary Works (Confidential Information). Each party, its agents and employees shall hold and maintain in strict confidence all Confidential Information, shall not disclose Confidential Information to any third party, and shall not use any Confidential Information except as may be necessary to perform its obligations under the Proposal except as may be required by a court or governmental authority. Notwithstanding the foregoing, Confidential Information shall not include any information that is in the public domain or becomes publicly known through no fault of the receiving party, or is otherwise properly received from a third party without an obligation of confidentiality.


11.1 Independent Contractor. Webxtra is an independent contractor, not an employee of The Client or any company affiliated with The Client. Webxtra shall provide the Services under the general direction of The Client, but Webxtra shall determine, in Webxtra’s sole discretion, the manner and means by which the Services are accomplished. This Agreement does not create a partnership or joint venture and neither party is authorized to act as agent or bind the other party except as expressly stated in this Agreement. Webxtra and the work product or Deliverables prepared by Webxtra shall not be deemed a work for hire as that term is defined under Copyright Law. All rights, if any, granted to The Client are contractual in nature and are wholly defined by the express written agreement of the parties and the various terms and conditions of this Agreement.

11.2 Webxtra Agents. Webxtra shall be permitted to engage and/or use third party designers or other service providers as independent contractors in connection with the Services (Design Agents). Notwithstanding, Webxtra shall remain fully responsible for such Design Agents compliance with the various terms and conditions of this Agreement.

11.3 No Exclusivity. The parties expressly acknowledge that this Agreement does not create an exclusive relationship between the parties. The Client is free to engage others to perform services of the same or similar nature to those provided by Webxtra, and Webxtra shall be entitled to offer and provide design services to others, solicit other The Clients and otherwise advertise the services offered by Webxtra.


You agree that email and other electronic communications can be used as a long-distance means of communication and acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.

We will contact you by email or provide you with information by posting notices on our Website.


13.1 The Client represents, warrants and covenants to Webxtra that (a) The Client owns all rights, titles, and interest in, or otherwise has full right and authority to permit the use of the The Client Content, (b) to the best of The Client’s knowledge, the The Client Content does not infringe the rights of any third party, and use of the The Client Content as well as any Trademarks in connection with the Project does not and will not violate the rights of any third parties, (c) The Client shall comply with the terms and conditions of any licensing agreements which govern the use of Third Party Materials, and (d) The Client shall comply with all laws and regulations as they relate to the Services and Deliverables.

13.2 To the best of Webxtra’s knowledge, the Final Art provided by Webxtra and Webxtra’s subcontractors does not infringe the rights of any party, and in connection with the Project will not violate the rights of any third parties. In the event The Client or third parties modify or otherwise use the Deliverables outside of the scope or for any purpose not identified in the Proposal or this Agreement or contrary to the terms and conditions noted herein, all representations and warranties of Webxtra shall be void.

The Client agrees to fully indemnify and hold Webxtra free from harm in any and all claims resulting from The Client in not having obtained all the required copyright, and/or any other necessary permission. Any artwork, images, or text supplied or designed by Webxtra on behalf of the customer, will remain the property of Webxtra and/or our suppliers unless otherwise explicitly stated.


13.1 By The Client. The Client agrees to indemnify, save and hold harmless Webxtra from any and all damages, liabilities, costs, losses or expenses arising out of any claim, demand, or action by a third party arising out of any breach of The Client’s responsibilities or obligations, representations or warranties under this Agreement. Under such circumstances Webxtra shall promptly notify The Client in writing of any claim or suit; (a) The Client has sole control of the defence and all related settlement negotiations; and (b) Webxtra provides The Client with commercially reasonable assistance, information and authority necessary to perform The Client’s obligations under this section. The Client will reimburse the reasonable out-of-pocket expenses incurred by Webxtra in providing such assistance.

13.2 By Webxtra. Subject to the terms, conditions, express representations and warranties provided in this Agreement, Webxtra agrees to indemnify, save and hold harmless The Client from any and all damages, liabilities, costs, losses or expenses arising out of any finding of fact which is inconsistent with Webxtra’s representations and warranties made herein, except in the event any such claims, damages, liabilities, costs, losses or expenses arise directly as a result of gross negligence or misconduct of The Client provided that (a) The Client promptly notifies Webxtra in writing of the claim; (b) Webxtra shall have sole control of the defence and all related settlement negotiations; and (c) The Client shall provide Webxtra with the assistance, information and authority necessary to perform Webxtra’s obligations under this section. Notwithstanding the foregoing, Webxtra shall have no obligation to defend or otherwise indemnify The Client for any claim or adverse finding of fact arising out of or due to The Client Content, any unauthorized content, improper or illegal use, or the failure to update or maintain any Deliverables provided by Webxtra.

13.3 Webxtra will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of website(s), its servers, software or any material provided by its agents.

13.4 Whilst every endeavor will be made to ensure that the website(s) and any scripts or programs are free of errors, Webxtra cannot accept responsibility for any losses incurred due to malfunction, the website(s) or any part of it.

13.5 Whilst Webxtra recommends hosting companies to host websites, no guarantees can be made as to the availability or interruption of this service. Webxtra cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service, or for loss of turnover, sales, revenue, profits or indirect, consequential or special loss



14.1 This Agreement shall commence upon the Effective Date and shall remain effective until the Services are completed and delivered.

14.2 This Agreement may be terminated at any time by either party effective immediately upon notice, or the mutual agreement of the parties, or if any party:(a) becomes insolvent, files a petition in bankruptcy, makes an assignment for the benefit of its creditors; or (b) breaches any of its material responsibilities or obligations under this Agreement, which breach is not remedied within ten (10) days from receipt of written notice of such breach.

14.3 In the event of termination, Webxtra shall be compensated for the Services performed through the date of termination in the amount of (a) any advance payment, (b) a prorated portion of the fees due, or (c) hourly fees for work performed by Webxtra or Webxtra’s agents as of the date of termination, whichever is greater; and The Client shall pay all Expenses, fees, out of pockets together with any Additional Costs incurred through and up to, the date of cancellation.

14.4 In the event of termination by The Client and upon full payment of compensation as provided herein, Webxtra grants to The Client such right and title as provided for in Schedule A of this Agreement with respect to those Deliverables provided to, and accepted by The Client as of the date of termination.

13.5 Upon expiration or termination of this Agreement: (a) each party shall return or, at the disclosing party’s request, destroy the Confidential Information of the other party, and (b) other than as provided herein, all rights and obligations of each party under this Agreement, exclusive of the Services, shall survive.

14.6 Projects that have passed 30 days without contact or further instruction from The Client are deemed to be final


15.1 Modification/Waiver. This Agreement may be modified by the parties. Any modification of this Agreement must be in writing, except that Webxtra’s invoices may include, and The Client shall pay, expenses or costs that The Client authorizes by electronic mail in cases of extreme time sensitivity. Failure by either party to enforce any right or seek to remedy any breach under this Agreement shall not be construed as a waiver of such rights nor shall a waiver by either party of default in one or more instances be construed as constituting a continuing waiver or as a waiver of any other breach.

15.2 Notices. All notices to be given hereunder shall be transmitted in writing either by facsimile or electronic mail with return confirmation of receipt or by certified or registered mail, return receipt requested, and shall be sent to the to the addresses identified below, unless notification of change of address is given in writing. Notice shall be effective upon receipt or in the case of fax or e-mail, upon confirmation of receipt.

15.3 No Assignment. Neither party may assign, whether in writing or orally, or encumber its rights or obligations under this Agreement or permit the same to be transferred, assigned or encumbered by operation of law or otherwise, without the prior written consent of the other party.

15.4 Force Majeure. Webxtra shall not be deemed in breach of this Agreement if Webxtra is unable to complete the Services or any portion thereof by reason of fire, earthquake, labour dispute, act of God or public enemy, death, illness or incapacity of Webxtra or any local, state, federal, national or international law, governmental order or regulation or any other event beyond Webxtra’s control (collectively, Force Majeure Event). Upon occurrence of any Force Majeure Event, Webxtra shall give notice to The Client of its inability to perform or of delay in completing the Services and shall propose revisions to the schedule for completion of the Services.

16.5 Governing Law and Dispute Resolution. The formation, construction, performance and enforcement of this Agreement shall be in accordance with the laws of the United Kingdom without regard to its conflict of law provisions or the conflict of law provisions of any other jurisdiction. In the event of a dispute arising out of this Agreement, the parties agree to attempt to resolve any dispute by negotiation between the parties. The prevailing party in any dispute resolved by binding arbitration or litigation shall be entitled to recover its solicitor’s fees and costs. In all other circumstances, the parties specifically consent to the local, and national courts located in the United Kingdom. The parties hereby waive any jurisdictional or venue defences available to them and further consent to service of process by mail. The Client acknowledges that Webxtra will have no adequate remedy at law in the event The Client uses the deliverables in any way not permitted hereunder, and hereby agrees that Webxtra shall be entitled to equitable relief by way of temporary and permanent injunction, and such other and further relief at law or equity as any arbitrator or court of competent jurisdiction may deem just and proper, in addition to any and all other remedies provided for herein.

16.6 Severability. Whenever possible, each provision of this Agreement shall be interpreted in such manner as to be effective and valid under applicable law, but if any provision of this Agreement is held invalid or unenforceable, the remainder of this Agreement shall nevertheless remain in full force and effect and the invalid or unenforceable provision shall be replaced by a valid or enforceable provision.

16.7 Headings. The numbering and captions of the various sections are solely for convenience and reference only and shall not affect the scope, meaning, intent or interpretation of the provisions of this Agreement nor shall such headings otherwise be given any legal effect.


17.1 The Client Content. The Client Content, including all pre-existing Trademarks, shall remain the sole property of The Client or its respective suppliers, and The Client or its suppliers shall be the sole owner of all rights in connection therewith. The Client hereby grants to Webxtra a nonexclusive, non-transferable license to use, reproduce, modify, display and publish The Client Content solely in connection with Webxtra’s performance of the Services and limited promotional uses of the Deliverables as authorized in this Agreement.

17.2 Third Party Materials. All Third Party Materials are the exclusive property of their respective owners. Webxtra shall inform The Client of all Third Party Materials that may be required to perform the Services or otherwise integrated into the Final Art. Under such circumstances Webxtra shall inform The Client of any need to license, at The Client’s expense, and unless otherwise provided for by The Client, Webxtra shall obtain the license(s) necessary to permit The Client’s use of the Third Party Materials consistent with the usage rights granted herein. In the event The Client fails to properly secure or otherwise arrange for any necessary licenses or instructs the use of third party art, The Client hereby indemnifies, saves and holds harmless Webxtra from any and all damages, liabilities, costs, losses or expenses arising out of any claim, demand, or action by a third party arising out of The Client’s failure to obtain copyright, trademark, publicity, privacy, defamation or other releases or permissions with respect to materials included in the Final Art.

17.3 Preliminary Works. Webxtra retains all rights in and to all Preliminary Works. The Client shall return all Preliminary Works to Webxtra within thirty (30) days of completion of the Services and all rights in and to any Preliminary Works shall remain the exclusive property of Webxtra.

17.4 Original Artwork. Webxtra retains all right and title in and to any original artwork comprising Final Art, including all rights to display or sell such artwork. The Client shall return all original artwork to Webxtra within thirty (30) days of completion of the Services.

17.5 Trademarks. Upon completion of the Services and expressly conditioned upon full payment of all fees, costs and out-of-pocket expenses due, Webxtra assigns to The Client all ownership rights, including any copyrights, in and to any artworks or designs comprising the works created by Webxtra for use by The Client as a Trademark. Webxtra shall cooperate with The Client and shall execute any additional documents reasonably requested by The Client to evidence such assignment. The Client shall have sole responsibility for ensuring that any proposed trademarks or Final Deliverables intended to be a Trademark are available for use in commerce and federal registration and do not otherwise infringe the rights of any third party. The Client hereby indemnifies, saves and holds harmless Webxtra from any and all damages, liabilities, costs, losses or expenses arising out of any claim, demand, or action by any third party alleging any infringement arising out of The Client’s use and/or failure to obtain rights to use or use of the Trademark.

17.6. Licence. If any open-source software is included in the Digital Content, you will also be bound by the licence terms applicable to that open-source software which, where appropriate, may override some of the terms of this Licence.

You acknowledge that you have no right to access the source code of any Digital Content supplied to you.


18.1 Upon completion of the Services, and expressly subject to full payment of all fees, costs and out-of-pocket expenses due, Webxtra grants to The Client the rights in the Final Art as set forth in the proposal Any additional uses not identified herein or reselling of the artwork is not permitted without prior written consent.

By agreeing to these terms and conditions your statutory rights are not affected.

Webxtra reserves the right to change or modify any of these terms or conditions at any time. Should clarification of any of the above be required please contact us.